Frequently Asked Questions

Are the products on TopMedCart authentic?

Yes. We source products only from verified suppliers, manufacturers, and distributors. Every product goes through a quality and authenticity check before being listed.

Do I need a prescription to order certain medicines?

How long does delivery take?

Delivery timelines vary based on your location and product availability. You will receive tracking details once your order is shipped, so you can monitor the delivery status in real time.

What payment methods do you accept?

We accept secure online payments through major debit/credit cards, digital wallets, and net banking. Cash-on-delivery availability may vary by location.

Is my personal and payment information safe?

Absolutely. TopMedCart uses encrypted and secure payment gateways to keep your personal data and payment details protected at all times.

Can I track my order?

Yes. Once your order is dispatched, you will receive a tracking ID along with a link where you can monitor your shipment status.

What should I do if I receive a damaged or incorrect product?

Contact our support team immediately with your order ID and photographs of the item received. We will assist you with replacements or returns as per our return policy.

Can I cancel my order after placing it?

Orders can be canceled before they are processed for shipping. Once dispatched, cancellations are no longer possible. However, you may request a return if eligible as per our return policy.

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